Case 1
Managing quantitative ROI by converting PR outcomes into PR Value
Background
The PR team at Company A wanted to quantify the outcomes of its monthly PR activities and measure the department's ROI.
But article count alone could not clearly show actual impact relative to budget and staffing, and there were limits in converting that impact into an objective cost-value metric.
Because clear performance measurement was difficult, the team also struggled with efficient budget allocation and PR strategy planning.
Solution and outcomes
To measure PR performance, a system was applied that converted all news articles into PR Value using media-rate data and logic developed in-house by Otto Monitor.
Although PR Value is not an absolute cost figure, it became a clear standard for proportional comparison with the previous month or the same period of the previous year.
This allowed Company A to measure PR impact as quantitative ROI relative to invested cost, and it also improved analytical precision further by weighting factors such as positive or negative tone and mention importance.
Once data-based performance measurement became possible, the team could identify which media outlets and messages were more efficient and build a positive cycle for planning more effective PR activity going forward.